Intercontinental Hotels Group

Working across one of the worlds largest and most trusted hotel brands to build greater leadership capacity and employee engagement

Case Study:
Intercontinental Hotels Group

As a Leadership and Development Specialist I have been working with IHG for the past two years. IHG takes employee engagement and leadership very seriously. Their belief in caring for those who care for their guests is an ethos which is paying off. As a market leader and an employer of choice, IHG were keen to continue their leadership journey based on quality, authentic leadership and employee engagement.

Taking time to design and deliver leadership development programmes that really fit the bill. It has been a pleasure to work with their General Managers, Cluster Managers and Regional Support teams throughout the UK to take their leadership and engagement to the next level.

After seeing visible benefits to the business, I am delighted to now be working with a a range of Vice Presidents and Senior Teams at Head Office

What the client thought:

“Gary has worked with IHG for the past 2 years developing a leadership programme for our General Managers which has been a huge success.

Gary is very experienced in his role and has guided us through a fantastic journey of leadership and development. He has a great ability to be able to engage with every personality and brings the learning to life so people can identify with their own leadership style and development needs.

Gary is now starting to work on a programme with our Operations Managers as a result of the successes we have seen with the GM programme. What stands Gary apart from other training professionals is that he works hard to really understand our business, what the end goal is we want and tailors his programmes accordingly. I have also recently used Gary to run a strength based leadership session with a group of senior HR professionals which was very successful and everyone commented on what a great trainer Gary is.

I would definitely recommend to use Gary if you want a leadership programme with real meaning rather than just the standard Powerpoint theoretical jargon that has put so many of us off what training is really about.”

Rebecca Bailey,
UK&I Area HR & Development Manager
for Heathrow/North Regions
IHG

Case Study: Intercontinental Hotels Group

Case Study:
Intercontinental Hotels Group